Legal

Privacy Policy

Our full Privacy Policy is being finalised with counsel under Ghana’s Data Protection Act, 2012 (Act 843), and will be published here.

What we already do with your data, in plain words

  • We collect the minimum. A request for tutoring asks only what an advisor needs to match your child: first name, level, subjects, schedule and your contact details.
  • Children never hold their own accounts. A child’s information lives under the parent’s record, and access to it is restricted in the database itself.
  • Your statements and progress pages are private links sent only to you, and can be reset at any time by your advisor.
  • Online lessons are recorded only with your consent — asked for explicitly when tutoring is set up, and recordings are never public.
  • Trellis is registered with the Data Protection Commission as a data controller in Ghana.

To ask about your data, or to have it corrected or deleted, contact us and we will respond promptly.